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Satisfaction Gurantee

The Customers satisfaction are top of mind.

Fast Delivery

We Provide Free Shipping within 7 Days Delivey in USA

Top Support

Our Support team is always there to answer all of your question.

Indestructible Design

America's best-selling elevated dog bed.


EASY TO ASSEMBLE - Comes with screws and hex key, our elevated pet bed is easy to assemble or disassemble. Assembly takes just a few minutes and is very stable with a solid metal frame. The bed material is strong and well stitched.

OFF THE GROUND DESIGN - Bed provides comfort and support for your dogs/cats while keeping them off the ground, especially for arthritic/senior dogs. It also keeps them away from the bugs as well as great ventilation in the warmer weather.


INDOORS & OUTDOORS - This pet bed is very light weight & easy to carry from indoors to outdoors. It's keeps dogs/cats cool and they can still enjoy lying in the sun or shade. The bottoms also have small pads on them to keep from scratching your floor.

USE IT ALL YEAR LONG - This raised cot is great for keeping your pet cool and off the floor during the hot summer months. Use it with plush cushion and blankets as the season calls to make it softer and warmer in the winter months.

When Quality & Comfort Matter

Excellent Airflow

Mat is made from high-density textilene, a breathable material that allows for excellent airflow.

Easy to Clean

Pet hair, dirt and grime don’t cling to the tight mesh, you can hose the surface or hand wash with mild soap and let air dry, instead of using washing machine for nasty dog beds, same one you wash by infant's clothes in.

Keeps Away from the Bugs

PHYEX elevated pet bed keeps pets away from the bugs as well as great ventilation in the warmer weather.

Breathable Fabric

Off-the-ground design promotes and increases air flow. Breathable fabric eliminates hot spots and has a cooling effect to their fur coat.

Frequently Asked Questions

Do I need an Armored or Tough Product?

Persistent chewers need Chew Proof Armored Products, built for dogs who 

have destroyed every other bed. Continually chewing until bedding is in pieces. 

Our Tough & Durable Products were designed for occasional chewers who are 

rough on their beds. Made to stand up to dogs that dig and scratch, as well as 

numerous washes.

The toughest beds can be found in our K9 Ballistics Chew Proof Armored line. 

They are a last resort for those pups that have destroyed everything else. We’ve 

created our Chew Proof Armored dog bed line for those pups that are chewers. 

These beds are armored because they have a metal frame that keeps dogs 

from accessing corners and edges of their bed. They come in raised and floor 

models, with stuffing or without, and offer great support and insulation.

*Although we strive to make the strongest, most durable, and safest products 

available for our pups, experienced pet parents must understand that a 

determined persistent chewer can eventually get through almost anything. As 

with any product you give your dog, if they have a history of destroying or 

ingesting objects, supervision is highly recommended.

What happens if my dog damages the bed?

Your bed is covered by our Chew Proof Promise.

Chew Proof Promise™    

If your dog damages their bed within 120 days after receiving it, we will issue  

you a one-time store credit that can be used to replace your damaged  


Contact us through our warranty support form and we'll take care of it ASAP. 

*Although we strive to make the strongest, most durable, and safest products  

available for our pups, experienced pet parents must understand that a  

determined persistent chewer can eventually get through almost anything. As  

with any product you give your dog, if they have a history of destroying or  

ingesting objects, supervision is highly recommended.

What are the covers made from?

Made from our proprietary ripstop ballistic fabric, this tough cover is made to sleep cool. With a water repellent finish and a waterproof backing, this fabric was made for the wear and tear of a dog's lifestyle and will hold up well against chewing & scratching. In a recent third party test, our ballistic fabric tear tested better than 1000D Cordura fabric!

Is the Ballistic cover waterproof?

Our ballistic fabric is waterproof. It has a water repellent surface and a waterproof backing. Although we do reduce the amount of seams on our covers where possible, they are a possible point of entry for moisture.

What are the mattresses made from?

Nesting and Orthopedic mattresses are both made in the USA from pure Certi-PUR US foam. It’s made without ozone depleters, heavy metals, or formaldehyde and has low VOC emissions for indoor air quality. The solid foam for orthopedic mattresses is made from the optimal density foam to provide proper spine and joint support and even weight distribution, enhancing comfort. Our shredded foam for nesting mattresses is designed to move and breath providing a more cloud like, body conforming support. Shredded foam provides better support than polyester fiber filled beds.

Can I personalize my bed cover?

Yes, we offer embroidery on all products with removable covers. We offer several different colors of thread to choose from.

How do I know what size is best for my dog?

Check out our bed recommendations by breed here

Is there any kind of assembly required for these beds?

Most of our beds have a removable cover. When the bed is first received, open 

the plastic wrapping of the mattress, allow it to expand, and then slide it into 

the cover and seal the closure. Orthopedic mattresses may need to be folded 

in half before you can slide them into the cover; they fill out the cover 

completely, so it can be a tight fit. Beds without separate covers, such as the 

Tough Crate Pad or Mini Tough Bed, only need to be unrolled from their 

packaging before they’re good for use. Our Ballistic Chew Proof cots come pre-

assembled, and only need to have the legs screwed into the corners before 

they can be used.

How do I clean the bed?

Our beds are super easy to clean. All of our covers are machine-washable in 

cold water on a delicate cycle. Seal all Velcro or zipper closures before 

washing. Tumble dry on low heat or air dry. Orthopedic foam mattresses 

cannot be washed, but can be deodorized with baking soda. Beds without 

removable covers, such as the Tough Crate Pad and Mini Tough Bed, can be 

machine-washed whole. Please note that large and extra-large beds are not 

recommended in a household dryer but can be hosed off or washed in a 

commercial/industrial washer.

How will my dog's bed be shipped?

All orders are shipped via FedEx Home Delivery. Please note that since FedEx 

Home Delivery does not deliver to P.O. Boxes, you will need to provide a physical 

address when ordering so that we can ship the order out to you.

When will my dog's bed arrive?

Most orders are shipped 1 to 2 days after processing using FedEx Home Delivery. 

Personalized embroidery items take a little longer to prepare. 

Do you offer expedited shipping?

At this time we are unable to offer expedited options. If you need your order by 

a certain date, please contact us before placing the order to confirm that we 

can ensure delivery in time.

How do I correct, cancel, or return my order?

To cancel an order, please submit a Support Form here with “Cancel/Change 

Order” as reason for inquiry. Please include your order number in the body or 

subject line of the email to help us resolve the issue right away. Since orders 

often ship the same day they are placed, it is important to contact us as soon 

as possible so that we can stop the order before it ships. Once the order is 

picked up we cannot cancel the order, but we can initiate a return. Please be 

aware that if the order has embroidery, it cannot be canceled, returned, or 

exchanged once the embroidery is complete.

Why don't you ship to Hawaii or Alaska? What about international orders?

We apologize for the inconvenience, but due to the shipping costs involved 

we currently do not ship outside the 48 contiguous continental United States. For 

Alaska, Hawaii, US territories, FPO/APO and international addresses, please 

consider a forwarding service like to have the order delivered to 


I tried to place an order, but I got a “gateway transaction” error. Now there’s a pending charge on my card and I never received an order confirmation email. Did my order go through?

Unfortunately, it did not. A gateway transaction error occurs if the billing 

address entered does not match the billing address associated with your 

credit card. Failing this verification step will prevent an order from being 

placed, but you may still see a pending charge on your card from the 

attempted transaction. You card may even put these funds on hold to reserve 

them. However, since a valid order was not created and the funds cannot be 

transferred, the transaction will drop off your card and release the funds 

automatically. This typically takes a few business days. If you repeatedly get 

this error during checkout, you may want to contact your bank to confirm the 

billing address on file for your card, or checkout using a different card or PayPal 


How do I checkout using Sezzle? I only see shopPay, GPay, and PayPal.

ShopPay, GPay, and PayPal are for Express Checkout only. To pay via credit card 

or Sezzle, you’ll need to ignore those Express options and enter in your

contact information into the fields provided on the first page, and then proceed 

to the shipping page. Once you’ve selected the shipping method, you can 

continue to the payment page that will offer you the option of paying with 

credit card, PayPal, or Sezzle. Select Sezzle from the list and click the “Complete 

Order” button. The site will then direct you to Sezzle, where you can complete

 the setup process for the payments. Please note that we have no control over 

Sezzle’s collection of payments, and if you have any trouble setting up the 

payment information or have any questions regarding the process, you will 

need to contact Sezzle’s customer service directly for more assistance.


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